This privacy statement applies to the processing of personal data of Providers who use Timealy.com’s as a mediator between them and customers. Timealy.com is responsible for the processing of these personal data and takes your privacy seriously. Timealy.com therefore adheres to the requirements of the General Data Protection Regulation (GDPR) when processing personal data.
What personal data we process and why
Timealy.com processes your personal data because you use our services. We use the following personal data for the following purposes.
1. Registration as a provider
We process the personal data you provide to us when you register as a Provider on Timealy.com. These personal data are needed so we can verify youк business information, confirm your identity, to assess your payment details. The legal basis for this processing of personal data is that it is needed for the performance of a contract as defined in the GDPR. We process the following personal data in the registration process:
Contact details (contact number, address)
2. Customer Services
When you contact our customer services department, we will use the personal data you provide to answer your question or handle your complaint. The legal basis for this processing of personal data is that it is needed for the performance of a contract as defined in the GDPR. We process the following personal data for customer service purposes:
Address details (if applicable)
Payment details (if applicable)
Comments (if applicable)
3. Customer satisfaction surveys
To make sure that our services are aligned with your preferences, any personal data you provide to our customer services department may be used for things such as customer satisfaction surveys. The legal basis for this processing operation is that it is needed in pursuing a legitimate interest of Timealy.com (customer satisfaction) as defined in the GDPR.
4. Marketing messages
We also process your personal data to be able to send you (personalised) marketing messages and notifications. Such messages include the latest news, discounts, and updates about our service (by email or push notification) regardless of the format we use to share these kinds of messages (including email or push messages). The legal basis for this processing of personal data, as defined in the GDPR, is that you have consented to it when you registered. We process the following personal data for marketing purposes:
IP address or app IDs
Internet browser and device type
Data collected by analytical and marketing cookies are not linked to other information you provided during the ordering process.
6. Fraud prevention
We process some of the above personal data also to prevent fraud and other forms of misuse. The legal basis for this processing operation is that it is needed in pursuing a legitimate interest of Timealy.com (fraud prevention) as defined in the GDPR.
We also use your personal data to be able to meet our reporting obligations towards advertisers and to be able to improve our website and our range of products and services. The legal basis for this processing operation is that it is needed in pursuing a legitimate interest of Timealy.com (analysis & reporting) as defined in the GDPR. We will always make sure the reports do not contain any data that can be traced back to you.
Our website is neither intended for persons aged under 16, and nor do we intend to collect personal data of website visitors who are aged under 16. However, we are unable to verify visitors’ age. If you feel that we have collected personal data of a minor without consent, please contact us on [email protected]. We will then proceed to erase these data.
How long we store personal data for
Timealy.com will not store your personal data for longer than is strictly necessary for the purposes for which your personal data were collected. We will only store your personal data for longer if we are required by law to do so. We are unable to remove your personal data from backups. But when performing a restore from a backup, we will erase the personal data right away.
Sharing with others (not customers)
Timealy.com will not sell your personal data to third parties, and we will only disclose them to third parties if necessary for the performance of our contract with you, for analytical and marketing purposes, or to comply with legal obligations.
Your personal data may be shared with the following parties:
Customer satisfaction survey firms
Whenever we instruct third-party companies to process your personal data on our behalf, we will enter into a data processing agreement to guarantee the same level of protection and confidentiality of your personal data. Timealy.com will then continue to have ultimate responsibility for such processing operations.
Our website may include links to third-party websites. When accessing such third-party websites, bear in mind that each of these websites has its own privacy statement. Although Timealy.com takes great care in selecting websites to link to, we cannot assume responsibility for the way in which they handle your personal data.
Personal data access, rectification, and erasure
You have the right to access all personal data we collect about you, as well as to request that we rectify or erase your personal data. If you feel that we are processing your personal data without a valid legal basis or that we are processing personal data that are not relevant for our selection process, please contact us. You can contact [email protected]. Timealy.com will respond to your request as soon as possible, and in any case no later than four weeks after receiving your request.
Tips, questions, and complaints
Timealy.com takes personal data protection very seriously and we therefore take appropriate measures to protect your personal data against misuse, loss, unauthorised access, unwanted disclosure, and unauthorised alteration. If you feel that your personal data are not adequately protected or there are indications of misuse, please contact us on [email protected]
Email: [email protected]